FAQ's

Shipping and Delivery:

Order Processing Time:

We endeavour to process and prepare your order for shipment within 2-5 business days (excluding weekends and holidays) after receiving payment and verifying the order details.

Shipping Rates:

Shipping fees are calculated based on the destination, total order weight, and chosen shipping method.

Estimated Delivery Times:

Standard Shipping: Standard shipping typically takes 2-11 business days for delivery.

Within Metro it’s estimated 2-5 business days. Outside of metro it is from 2-11 Business days. Please note that remote or rural areas may experience longer delivery times.

Express Shipping: For customers who require faster delivery, we offer express shipping that typically takes 1-5 business days. 

International Shipping: Please View our Shipping Policy for all International deliveries and for further information.

Returns and Exchanges:

You may initiate a return or exchange within 30 days of the purchase date of your item/s.

The item must be unworn, unwashed, and in its original condition with all tags and packaging intact.